Payment Application
Beyond the Bill: Enhancing Patient Experience Through Advanced Payment Systems
Business Requirement
Healthcare organizations face complex payment challenges due to diverse departmental needs and multiple service points. The lack of a flexible, integrated payment system hinders efficient billing across labs, pharmacies, canteens, and operation theaters . This results in suboptimal patient experiences and delayed payments, affecting both small clinics and large hospitals. A customizable, accessible payment management solution is needed to streamline operations, improve patient service, and accelerate revenue collection.
Our Solution
HiFx developed a secure, multi-channel payment application for large hospitals, addressing complex billing challenges:
- Centralizes billing information from various departments
- Provides patients with an online interface for viewing and paying bills
- Supports multiple payment methods (credit/debit cards, UPI)
- Ensures security through a unique URL sent to registered phone numbers
- Real-time synchronization with hospital's central mainframe for accurate billing
- Accessible from any device, inside or outside the hospital
This solution streamlines the payment process, enhances patient convenience, and improves hospital cash flow management.
Benefits
Benefits of HiFx’s Healthcare Payment Solution:
Enhanced Patient Satisfaction: Reduces wait times and simplifies billing process
Seamless Integration: Works alongside existing systems and practices
Secure and Compliant: Employs industry-leading security standards
Social Fundraising: Enables patients to raise funds for treatment costs
Flexible Payments: Allows partial payments from multiple sources and locations
Self-Service Portal: Reduces staff overhead and enables 24/7 bill access
Real-Time Updates: Ensures accurate billing by synchronizing with all payment sources
Custom Branding: Offers a branded payment portal, enhancing hospital identity
Technologies
PHP
Javascript
Amazon RDS
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